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The Screen Is showing Black Areas
This is not caused by the camera; it is likely that the privacy area has been incorrectly set. If you open the Srihome app and go to Camera Settings > Video Settings > tap Clear All Areas, the issue should be resolved. Please refer to the next image (an image with 4 set areas) for…
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To View The Camera, A Password Is Required
This password is used for accessing the camera. During the initial setup,The default value displayed in the app, which is 888888 was entered . However, if the password was changed later in the Srihome app under Camera Settings > Security Settings, you can use the new password for viewing. If you have shared access, please…
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Why can’t I register the app?
In this case, the issue may be due to your smartphone not granting wireless data communication permissions to the Srihome app. Changing the settings, as shown in the screenshot below, might help resolve the problem. Alternatively, if you are unable to register via Wi-Fi, try temporarily disabling Wi-Fi and use mobile data for registration. If…
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Method for Two-Way Audio Communication
Referring to the diagram below, when you tap on the “Intercom” in the Srihome app, you can choose between two call modes: “Phone” and “Intercom.” Please select the calling mode according to your preference. Phone Mode: Click the phone button once to make a call similar to a regular phone. Both parties can speak simultaneously…
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When Using the Microphone, It Echoes and Makes a Sharp, Ringing Noise.
If you bring your smartphone too close to the monitoring camera, there may be problems. For example, as you may have experienced in karaoke, if the microphone is too close to the speaker, noise and echoes may occur. Since you won’t be having a conversation in front of the camera, it is recommended to use…
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How to change the camera name
You can tap “Modify” in Figure 1-5 and change the name of the camera.
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Can’t View Remotely, Why?
While you are away from home, there is no change in the camera’s functionality. The change is in the network connected to your smartphone. Therefore, if you are unable to view the footage while away, it may not be an issue with the camera but could be related to privacy, security settings, or restrictions in…
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SriHome App Multi-View
The SriHome app supports multi-view, which allows you to view multiple cameras if you have added more than one. With multi-view, you can see multiple cameras in real-time. It can be viewed as follows.
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Can I see it from a Windows PC?
You can install VMS software on a Windows system and view videos. Additionally, you can install third-party software using the ONVIF protocol to view videos. However, it is important to note that the computer and camera must be on the same local network. While viewing from a computer is supported, it is not mentioned in…
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Settings Video Guid
If you have any questions, please feel free to contact support (support2@eleprotech.com) by email. We are available 24/7, and we will respond to your email inquiries within 24 hours. Moreover, if you are satisfied with our product and support, we would greatly appreciate a 5-star review. We apologize for any inconvenience, but we would be…
