This is not caused by the camera; it is likely that the privacy area has been incorrectly set.
If you open the Srihome app and go to Camera Settings > Video Settings > tap Clear All Areas, the issue should be resolved.
Please refer to the next image (an image with 4 set areas) for guidance.
In the privacy area settings, you can use your finger to trace the screen and save the selected areas.
If you have any questions, please feel free to contact support (support2@eleprotech.com) by email. We are available 24/7, and we will respond to your email inquiries within 24 hours.
